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Circumstances involving debt can often be difficult to accept at first. We are here to help you turn a corner.

Have we been in contact? This will normally be because a credit provider or property owner such as a car finance lender, bank, landlord, mortgage lender or loan firm, has asked us to manage your account.

We will usually make contact by sending you a letter in the post, a text message, a phone call or by visiting you at your home. We will listen to you and establish your situation. We know this can be particularly difficult, especially at first. Our team are especially trained to deal with all types of scenarios and can assist you to find the support you need. It is important to try not to ignore the problem as this can escalate your situation - we are here to work with you and achieve the right resolution.

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Let's find a resolution together.

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A female customer of Equivo feeling positive from using a tablet to resolve her delinquent debt on the Equivo website.

Here to Support You

It is our culture to listen to your circumstances and try to assist wherever possible. We pride ourselves on our commitment to taking a fair, sensitive and principle-based approach ensuring ethical outcomes for all stakeholders. This includes assisting you while you seek help by working with an external support organisation.

Contact Equivo for support:

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