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Our experts are here to help every step of the way. Our lines are open from 8:00am to 8:00pm from Monday to Friday.

Let us help direct you to the correct team for your case:

Legal Cases

For cases that have a case reference no. that starts with: an A, M or S a J, X or Y, six numbers followed by a full stop, followed by six numbers. Or if your case was previously handled by Shoosmiths.

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Certificated enforcement agent from Equivo with an iPad, carrying out a motor finance debt collection.

Motor Finance Cases

For cases that have a case reference no. that starts with 50 and is 7 digits long, or if your case was previously handled by Chartsbridge.

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A High Court enforcement director outside the High Court in London, carrying an Equivo branded laptop.

High Court Cases

For cases that relate to the High Court matters or CCJs, you have a case reference no. that starts with 50 and is 7 digits long, or if your case was previously handled by Chartsbridge.

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A female customer of Equivo feeling positive from using a tablet to resolve her delinquent debt on the Equivo website.

Here to Support You

It is our culture to listen to your circumstances and try to assist wherever possible. We pride ourselves on our commitment to taking a fair, sensitive and principle-based approach ensuring ethical outcomes for all stakeholders. This includes assisting you while you seek help by working with an external support organisation.

Contact Equivo for support:

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