Kayleigh is the Compliance Monitoring Officer, undertaking monitoring review work as part of the 2nd line of defence oversight of the Line 1 business teams and Quality Assurance activity. Kayleigh strives to ensure regulatory standards are met and our policies are being followed.
Prior to Equivo, Kayleigh joined Shoosmiths in September 2013. Kayleigh held a number of roles during her time at Shoosmiths, starting as an apprentice in the Unsecured Recoveries department, undertaking supervisory roles, prior to joining Customer Relations in March 2018.
Kayleigh became part of the Compliance team in December 2020, assisting in providing support and Compliance advice to the debt recovery teams.