Role Type: Permanent - Full time (37.5 hours per week)
Department: Data Protection/ Compliance and Risk
Reports to: Compliance and Risk Manager
Equivo is the first nationwide provider of end-to-end debt and property recovery services and we bring a huge wealth of expertise and experience to the market. Setting the standard for debt resolution by achieving what is right and fair while treating everyone we encounter with respect and sensitivity.
As a service business, our culture is based on a core belief in our greatest asset - our people.
The role reports to the Senior Compliance and Risk Manager and forms part of the wider Compliance and Risk team. The Compliance and Risk team leads and develops Equivo’s 2nd line of compliance defence. The Compliance team assists the business and our clients to comply with the considerable level of regulations laid down by the Financial Conduct Authority (FCA), the Ministry of Justice (MoJ), the Information Commissioner’s Office (ICO), the Solicitors Regulation Authority (SRA), as well as ensuring the teams adhere to the codes of industry bodies/associations such as the Finance and Leasing Association (FLA), the High Court Enforcement Officers Association (HCEOA), the Civil Enforcement Association (CIVEA) and the Credit Services Association (CSA); and client service level agreements.
- Reviewing commercial contracts/ client terms of business to ensure appropriate and up to date data protection clauses are in place. Drafting amendments as appropriate and required.
- Processing Data Subject/ Individual Rights requests - such as Data Subject Access Requests, Erasure Requests, Rights to be Informed etc., as well as case file requests from clients.
- Answering Data Protection queries from business teams and assisting with Data Protection complaints as required.
- Keeping abreast of new developments and legislation in respect of data protection requirements affecting the firm
- Assisting Compliance and Risk colleagues with ICO queries and requests
- Drafting/ updating Compliance and Risk policies and procedures as necessary
- Ensure key risk indicators for Equivo in respect of Data Protection are identified and monitored on a regular basis.
- Contribute to new client bids/ tender questionnaires and due diligence as required.
- Provide input to client/ external audit Questionnaire’s, and attend audit meetings where required.
- Input to business development initiatives or projects as they arise for Equivo, for example future changes to ICO requirements.
- Assisting with the preparation and production of the monthly client/internal regulatory update.
- Supporting and promoting Equivo’s Quality Management System, as guided by Equivo’s Senior Management team.
Skills and qualifications
- Knowledge and experience of working with, and a passion for, DPA, UK GDPR, PECR and the ICO
- A good understanding of the Data Protection Act and able to make decisions in respect of Data
- Protection queries and potential requirements
- Good research, analytical and problem-solving skills in respect of Data Protection requirements
- Experience assisting in project delivery
- Proficient with IT Skills and knowledge of Microsoft Office (including Outlook, Word, Excel, Visio and Project etc.) as well as PDF Converter
- Ability to write summary and MI reports, both high level and in detail
- Contract/commercial law knowledge – e.g. the candidate must have successfully completed contract law module
- Previous legal sector or compliance experience will be advantageous
- Understanding of FCA, SRA and MoJ requirements as far as they impact on Equivo.
- Experience of writing clear communications in plain English whether in letter or e-mail format
- Experience of dealing with multiple requests and coordination of these across the business
- Proven ability to think independently and make judgment calls, where required, and also to work as part of the team
- Good time-management, administrative and organisational skills
- Ability to work to agreed deadlines
- Energetic and self-motivated
Equivo is a committed Equal Opportunities employer promoting equality of opportunity. This means that everyone who either applies to or works for the firm is treated equally, whatever their gender, age, ethnic origin, nationality, marital status, disability, sexual orientation or religious beliefs.
Due to the nature of the work undertaken, confirmation of employment will be subject to a variety of checks which will be carried out once an offer of employment is accepted. These checks will include employment references covering the last 5 years, proof of ID, proof of address covering the last 5 years, Personnel Vetting credit search (which will only highlight insolvency or County Court Judgments - should any adverse data show on the Personnel Vetting search then any offer of employment made will be withdrawn).Terrorism Check (against data supplied by the Bank of England) and a DBS check previously known as a Criminal Records check.